If you are here, you have reached us by visiting rolereactor.app, or by using our Discord bot services ("Services"). Your privacy is important to us. It is our policy, as the developers of Role Reactor, to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as your Discord ID), your devices, and information about how you use our Services.
In the event our site or Services contain links to third-party sites and services, please be aware that those sites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our Services.
Information We Collect
The information we collect consists of three types: "Personal Information Provided by You," "Automatically Collected Information," and "Information Provided by Discord."
Personal Information Provided by You
This refers to any information you knowingly and actively provide us when using our Services, such as by interacting with the bot, configuring settings, or contacting our support team.
When you make donations through our Services, your payment processing service provider (Ko-fi) may collect your name, email address, and payment information to process the transaction. We receive a notification of the donation, which may include your provided name and message.
When you ask for assistance from our support team, we may collect and store the contact information you provide, such as your Discord username and ID, and any information about your activity on the Services. We will also store the correspondence and any information contained within it to provide support.
Automatically Collected Information
When you interact with our Services, we may automatically collect data about your usage patterns. This information is necessary for the core functionality of the bot.
- User IDs and Server (Guild) IDs: Required for all bot functionality to identify users and servers.
- Role Assignments and Temporary Role Data: To manage reaction roles and track when temporary roles should expire.
- Experience Points and Level Progression: To operate the leveling system and leaderboards.
- Message Activity: We log that a message was sent to calculate XP. We do not store the content of user messages.
- Bot Command Usage and Configuration Settings: To understand feature usage and save server-specific settings.
- Error Logs and Performance Data: To monitor the bot's health and troubleshoot issues.
This information does not typically reveal your specific real-world identity but is essential for the bot's operational functionality.
Information Provided by Discord
When you interact with a server where our Services are installed, we receive certain information from Discord in accordance with their Privacy Policy, such as your Discord username, ID, and avatar.
How We Use Your Information
We use the information collected via our bot for various purposes:
- To provide, operate, and maintain our Services.
- To provide in-service features like leaderboards, experience systems, and role management.
- To customize and personalize the experience in the Services.
- To provide technical support and respond to user inquiries.
- To analyze and understand how you use our Services, and to develop new products, services, features, and functionality.
- To recognize and reward supporters and donors.
Sharing Your Information
We may share your information in the following situations:
With Third-Party Service Providers
We may provide your information to third-party companies that perform services for us or on our behalf. These services include payment processing (Ko-fi), data hosting and storage (MongoDB Atlas), and issue tracking for support (GitHub). These service providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Legal Reasons
We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, illegal activities, or as evidence in litigation.
With Your Consent
We may disclose your personal information for other purposes with your consent.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. When you remove our bot from your Discord server, associated server-specific configuration data is deleted.
Our Policies Concerning Children
Our Services are intended for a general audience and are not directed to children. We do not knowingly collect personal information from users deemed to be children under their respective national laws. If we learn that we have collected personal information from any child, we will take steps to delete such information from our files as soon as possible.
Your Data Protection Rights
Depending on your location, you may have certain rights under applicable data protection laws. These may include:
- The right to request access and obtain a copy of your personal information.
- The right to request rectification or erasure.
- The right to restrict the processing of your personal information.
- The right to data portability (if applicable).
- The right to object to the processing of your personal information.
For inquiries about your data rights, please contact us at rolereactor@gmail.com.
International Transfer
Your personal information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction.
Contact Us
If you have questions or concerns regarding our Privacy Policy, please contact us at:
- Email: rolereactor@gmail.com
- Discord: Join our support server
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. For significant changes, we will notify users through our Discord server or website.