Ticket

Manage a full ticket support system with panels, categories, transcripts, and staff tools. Create organized support workflows for your server.

Subcommands

setup

Set up the ticket system with a support channel and panel

info

View ticket system statistics and configuration

settings

Interactive dashboard to manage ticket settings

panel

Manage ticket panels (list, delete)

transcript

Export a ticket transcript in various formats

close

Close the current ticket (staff)

add / remove

Add or remove users from a ticket (staff)

transfer

Transfer a ticket to another staff member

rename

Rename the current ticket channel

Usage Examples

Set up the ticket system:

/ticket setup channel:#support title:Support description:Click to open a ticket

Options:

channel — Where to post the ticket panel
title — Panel embed title
description — Panel embed description
color — Embed color (hex format)

Manage the system:

/ticket info
/ticket settings
/ticket panel list
/ticket panel delete panel-id:abc123

The /ticket settings command opens an interactive dashboard where you can configure staff roles, naming format, and more.

Staff commands (used inside ticket channels):

/ticket close
/ticket add member:@member
/ticket remove member:@member
/ticket transfer staff:@staff
/ticket rename name:vip-support-123
/ticket transcript ticket-id:abc123 format:html

Transcript formats: html, json, text

Permissions Required

Manage Server — Required for setup and settings
Staff Role — Required for close, add, remove, transfer, rename
No permissions — Users can open tickets via the panel button

What You'll See

A complete ticket system with panel buttons for users to open tickets, private ticket channels with staff access, transcript exports, and an interactive settings dashboard for configuration.

Troubleshooting

Panel not showing: Make sure the bot has Send Messages and Embed Links permissions in the target channel.
- Cannot close ticket: Only users with the configured staff role can close tickets.
- Transcript empty: The ticket channel must have messages to generate a transcript.

/moderation

Moderate server members

/role-reactions

Create role selection messages